Frequently
asked questions
It takes an average of 5 – 15 working days for lenses to be locally manufactured in our lab. We notify as soon as the glasses are ready.
Yes, however, conditions do apply.
No; GCT is charged on sunglasses, and accessories.
The entire glasses should be washed, preferably daily with a mild liquid soap such as dishwashing liquid.
A soft cotton material such as the cleaning cloth given when collecting a new pair of glasses.
The Ophthalmologist is a medical doctor who specializes in the treatment of eye diseases. He is trained to provide medical, surgical and/or optical treatment. The Optometrist is trained to examine your eyes, fit, and supply glasses and contact lenses. They also recognize signs of eye diseases and will refer patients to the Ophthalmologist. The Optician is trained to fit and supply glasses prescribed by the Ophthalmologist or Optometrist.
Currently we do not. However, it is better if patients collect their glasses personally so that final adjustments may be done on their frames. Also, if patients are first time progressive wearers they must be advised as to how to properly adjust to their lenses.
No, this is not allowed by the insurance companies.
The recommended time to test your eyes is once every two years. However, if you are predisposed to glaucoma, you should be tested once yearly.
We ask that you see your doctor every two years and he/she will advise if there is any change in your prescription. If the prescription remains the same, you may still use it to upgrade and get a new frame.
No, this is not allowed by the insurance companies. You may only use a card that states you are a member or a beneficiary.
